For a commercial website a Live Chat application is very fundamental and is a must have app. If your website deals with large customer base then you will definitely want to keep the customers satisfied by offering them instant solutions to the problems. This is accomplished by a Live Chat app. Comm100 is one such Live Chat app, but in a different flavor.
This live chat app is entirely hosted by Comm100. It dramatically boosts your sales, reduces your operating costs and increases the customer satisfaction. The best part of the app is that in addition to using it on your website you can install their free Android app on your smartphone and get in touch with your customers on the go.
Before talking more about the android app let’s have a look at the highlighted features offered by Comm100 for your website.
Easy to Set up And Easy to Access:
There is no installation required. You just need to sign up with with their website and get the chat code. Once you paste it on your website, you can start live chat with your website visitors. It’s that simple and straightforward.
Great feature set: Perfect for large businesses:
The live chat offers you the following features:
Full customization, intelligent chat invitation, visitor monitor & tracking, comprehensive reports, customer rating and much more. It has everything a live chat software should have(may be something more!).
Comm100 live chat app is available for multiple mobile platforms like: Android, iOS, Blackberry, Windows phones, Symbian devices and normal Java phones. With all these mobile apps you can stay connected with your potential customers and visitors seamlessly. They also offer desktop apps so that you can directly stay online from your PC or Mac.
Enhanced Chat Experience:
Comm100 live chat app has the following great features that take online chat to the next level:
- Text and voice chat
- Store frequently used messages and urls for future use.
- Screenshot and file transfer features
- Chat transfer, join and auto accept
- Ban visitors
- Visitor information
- Chat transcript and history
- Invite your visitors for chat
Integrated With Ticket And Help Desk:
Comm100 live chat allows you to attach chat transcript to the tickets. The integration with help desk software enables visitors to request a free live chat directly from your help desk.
Customize With Own Branding And Style:
You can change the appearance of the chat window fully and even apply your own branding to it. A set of professionally built templates also ship with the software to help you select the most suitable theme for your live chat app.
If you are using Comm100 live chat on your website why not take advantage of their free Android app! It’s free to install and is one of the best android chat apps available in the market. With this you can go online right away from your Android device and connect with your customers on the fly.
As you can see in the picture, once you install the android app in your device it’s very easy to monitor your visitors from the app. You just need to provide the site id, email & password and you are good to go. You can also control your status- online or offline.
While the app is free, you need to sign up for the service in order to start using the android app. The pricing is available in 3 versions- Basic, Professional and Enterprise. The basic plan costs you $14 per operator per month. Professional and Enterprise will cost you $29 and $49 respectively per operator per month.
Unsure what to do? The Comm100 service is free to try for 15 days. No credit card is required for this. Just go to their website and sign up for a trial account. Use their app on your website and download it for your Android smartphone. If everything works according to you buy a suitable plan for your organization.
According to us the Live Chat App by Comm100 is pretty promising and worth trying out. Check out the following video to get an overall idea of how the app works.